Contact

[email protected] — for anything at all: a question before you buy, a payment that did not go through, a refund, or something on the site behaving oddly.

If it is about a payment, send the reference from your payments page. It is the one both we and your bank can look up, and it saves a round of questions.

Nimantran is on Instagram as @nimantran.link. For anything about a payment or an invitation, write to the address above instead — it is the one that keeps a record.

If you were sent a link on this domain and it is not a wedding — a scam, an impersonation, something offensive — there is a report link at the foot of the invitation itself. It takes a reason and, if you want to add one, a sentence.

It never asks who you are. We would rather hear about it than have the domain reported to a mail provider, which takes every other couple’s invitation down with it.

Ajay Kumar is the grievance officer for Nimantran, at [email protected].

We acknowledge a complaint within 2 working days and aim to resolve it within 15. If it is going to take longer than that, we will tell you why rather than let it go quiet.

Please write in before taking anything further. Nearly every complaint is a misunderstanding, and we would much rather fix it.

Ajay Kumar Sole proprietor, trading as Nimantran Pune, Maharashtra, India